Contact Us

We’re Here to Help

If you have a question about an Altum product, an order, delivery, returns, trade enquiries or anything else relating to cbdaltum.com, contact us and we’ll help with the relevant information.

How Can We Help?

Our support team can assist with:

  • Product information
  • Order updates
  • Shipping and delivery enquiries
  • Returns and refunds
  • Lab reports and product documentation
  • Wholesale and partnership enquiries
  • General customer support

Get in Touch

Email Support

For all enquiries, please contact:

support@cbdaltum.com

We aim to respond as quickly as possible during business hours.

Office Hours

Day Hours
Monday–Friday 9:00am–5:00pm UK time
Saturday–Sunday Closed

Response times may be longer during weekends, public holidays or peak periods.

Contact Form

You can also use the contact form on this page. If your enquiry relates to an order, please include your order number so we can assist you more efficiently.

Company Information

Altum Naturals Ltd
Company No: 16524868
Registered in England and Wales

Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Altum Naturals

Quality. Transparency. Clear product information.

Contact form

Why Contact Us?

  • Order Support:

    Need help tracking your order or making changes? We're here to assist.

  • Product Questions:

    Whether you're looking for product details, dosage information, or recommendations, we have the answers.

  • Feedback & Suggestions:

    We value your input! If you have any feedback or suggestions, we’d love to hear from you.

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We look forward to hearing from you and are here to help every step of the way. Thank you for choosing Altum CBD for your wellness journey.