Cookie Policy

Effective Date: 17 May 2026
Last Updated: October 2026

Altum Naturals Ltd, a company registered in England and Wales under company number 16524868, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“Altum”, “we”, “us” or “our”), operates cbdaltum.com.

This Cookie Policy explains how Altum Naturals Ltd uses cookies and similar technologies when you visit or interact with our website.

Some cookies are essential for our website to function and do not require your consent. Where required by law, we will ask for your consent before using non-essential cookies or similar technologies, such as those used for analytics, personalisation or advertising.

You can manage your cookie preferences using the cookie controls available on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

They allow websites to recognise your device and can be used to make websites work correctly, remember preferences, maintain shopping sessions, understand how visitors use a website and support other functionality.

Cookies may include:

  • Session Cookies – temporary cookies that are generally deleted when you close your browser.
  • Persistent Cookies – cookies that remain on your device for a specified period or until deleted.
  • First-Party Cookies – cookies set directly by our website or on our behalf.
  • Third-Party Cookies – cookies set by third-party services used on our website.

Cookies may also differ depending on their purpose, as explained below.

2. How We Use Cookies

We may use cookies and similar technologies for several purposes.

Strictly Necessary Cookies

These cookies are necessary for our website and online store to operate correctly.

They may be used for:

  • Shopping basket functionality
  • Secure checkout
  • Payment processing
  • Customer account authentication
  • Security and fraud prevention
  • Remembering privacy and cookie choices
  • Website stability and performance
  • Maintaining sessions as you move between pages

Because these cookies are necessary to provide the website and services you request, they generally cannot be disabled through our cookie consent controls.

You may be able to block them through your browser, but doing so may prevent parts of the website from functioning correctly.

Performance & Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

Depending on the services we use and your cookie choices, these technologies may collect information such as:

  • Pages visited
  • Time spent on pages
  • Links or buttons clicked
  • Device type
  • Browser type
  • General website activity
  • Traffic and referral sources
  • Errors encountered
  • Website performance information

We use this information to understand how our website performs and identify ways to improve the customer experience.

Where required, these cookies will only be placed after you have provided consent.

Functional Cookies

Functional cookies help provide additional features and remember choices you make when using our website.

They may be used to remember:

  • Language or regional preferences
  • Customer preferences
  • Recently viewed products
  • Certain account or website settings
  • Other choices made during previous visits

These cookies are not always essential for the website to function, but they can make your experience more convenient and personalised.

Where required, we will ask for your consent before using non-essential functional cookies.

Marketing & Advertising Cookies

Where applicable, marketing and advertising cookies may be used to understand the effectiveness of our marketing and provide more relevant advertising.

They may be used to:

  • Measure advertising performance
  • Understand interactions with marketing campaigns
  • Measure conversions
  • Help prevent the same advertisement being shown repeatedly
  • Build an understanding of how visitors interact with advertisements
  • Personalise advertising where applicable

These technologies may be provided by third-party advertising and social media platforms.

Where required by law, marketing and advertising cookies will only be used after you have provided consent.

3. Similar Tracking Technologies

In addition to traditional cookies, our website or third-party services may use similar technologies, such as pixels, tags, local storage or other technologies that perform comparable functions.

For simplicity, this Cookie Policy generally refers to these technologies collectively as “cookies”.

Where these technologies are non-essential and require consent, they will be treated in the same way as non-essential cookies.

4. Third-Party Services

Our website is powered by Shopify, which may use cookies and similar technologies to provide essential e-commerce functionality and other services.

Depending on the tools and integrations active on our website, we may also use third-party services for purposes such as:

  • Website analytics
  • Advertising
  • Marketing measurement
  • Payment processing
  • Fraud prevention
  • Website functionality
  • Customer communications

These may include services provided by companies such as Google or Meta where those services are enabled on our website.

Third-party providers may process information collected through their technologies in accordance with their own privacy policies and terms.

The exact cookies used on our website may change as we update our website, apps, integrations and services.

5. Shopify Cookies

As our online store is powered by Shopify, Shopify may place cookies that are necessary for the operation and security of our online store.

These can support functions such as:

  • Shopping baskets
  • Checkout
  • Customer accounts
  • Website security
  • Fraud prevention
  • Session management
  • Remembering certain customer preferences

Shopify may also support analytics, marketing and other technologies depending on the services and settings enabled on our store.

Where consent is required for non-essential technologies, these should be controlled according to your cookie preferences.

6. Cookie Consent & Your Choices

When you first visit our website, you may be presented with a cookie banner or preference tool that allows you to make choices about non-essential cookies.

Depending on the options available, you may be able to:

  • Accept non-essential cookies
  • Reject non-essential cookies
  • Choose particular categories of cookies
  • Change your preferences later

Strictly necessary cookies may remain active because they are required for the website to function or provide services you have requested.

Where we rely on your consent, you can withdraw or change that consent at any time using the cookie preference controls available on our website.

Withdrawing consent will not affect the lawfulness of processing that occurred before consent was withdrawn.

7. Managing Cookies Through Your Browser

In addition to our website's cookie controls, most web browsers allow you to manage cookies through their settings.

Depending on your browser, you may be able to:

  • View stored cookies
  • Delete existing cookies
  • Block certain cookies
  • Block third-party cookies
  • Prevent websites from storing cookies
  • Clear browsing data

Please be aware that blocking or deleting strictly necessary cookies may affect the operation of our website, including features such as shopping baskets, accounts and checkout.

You can find cookie management information in the support documentation for your browser, including:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge

8. How Long Cookies Remain on Your Device

The length of time a cookie remains on your device depends on the type of cookie.

Session cookies generally remain active only for the duration of your browsing session.

Persistent cookies may remain on your device for a defined period unless you delete them sooner.

Cookies placed by third-party services may have their own retention periods determined by the relevant provider.

9. UK Data Protection & PECR

Our use of cookies and similar technologies is subject to applicable UK privacy and data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR) where applicable.

Where required, we will obtain consent before storing or accessing non-essential cookies or similar technologies on your device.

You may withdraw your consent to non-essential cookies at any time.

Where information collected through cookies constitutes personal information, you may also have rights under UK data protection law, including rights relating to access, correction, deletion, restriction and objection, depending on the circumstances.

For more information about how Altum Naturals Ltd collects, uses and protects personal information, please see our Privacy Policy.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control the cookies or tracking technologies used independently by those third-party websites.

We encourage you to review the cookie and privacy policies of any third-party websites you visit.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to:

  • The cookies and technologies we use
  • Our website functionality
  • Third-party services and integrations
  • Our business practices
  • Legal or regulatory requirements

When we make changes, the updated Cookie Policy will be published on this page and the “Last Updated” date at the top will be revised.

We encourage you to review this Cookie Policy periodically.

12. Contact Us

If you have any questions about this Cookie Policy, our use of cookies and similar technologies, or how we handle your personal information, please contact us:

Altum Naturals Ltd
Company No: 16524868
Registered in England and Wales

Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: support@cbdaltum.com
Website: cbdaltum.com

Your Privacy. Your Choice.

At Altum Naturals Ltd, we believe you should have clear information about the technologies used on our website and meaningful control over non-essential cookies.

You can review or change your cookie preferences at any time using the cookie controls available on our website.